DemoProof of concept with made-up participants. Nothing here is a real booking and no email is sent. Open the staff view

Staff view

What Duncan Place staff would see instead of the events@duncanplace.org inbox.

Room hire diary & requests →

Chair Yoga — Mondays, 10:30 – 11:30am

12 of 12 places taken · full · 3 waiting

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Name	Contact	Status	Added	How
Kenneth Laing	kenneth.laing@example.com	Has a place	1 Jul	web
Lucia Ferrari	lucia.ferrari@example.com	Has a place	2 Jul	web
Morag Christie	morag.christie@example.com	Has a place	3 Jul	web
Niamh Sullivan	niamh.sullivan@example.com	Has a place	4 Jul	web
Omar Haddad	omar.haddad@example.com	Has a place	5 Jul	web
Pat Kinnaird	pat.kinnaird@example.com	Has a place	6 Jul	web
Rhona Baxter	rhona.baxter@example.com	Has a place	7 Jul	web
Sanjay Rao	sanjay.rao@example.com	Has a place	8 Jul	web
Teresa Nowak	teresa.nowak@example.com	Has a place	9 Jul	web
Una Docherty	una.docherty@example.com	Has a place	10 Jul	web
Vince Okafor	vince.okafor@example.com	Has a place	11 Jul	web
Wilma Sinclair	wilma.sinclair@example.com	Has a place	12 Jul	web
Yusuf Demir	yusuf.demir@example.com	Waiting · #1	20 Jul	web
Zoë Armstrong	zoe.armstrong@example.com	Waiting · #2	21 Jul	phone
Alan Petrie	alan.petrie@example.com	Waiting · #3	22 Jul	web

Chair Yoga — Thursdays, 12:30 – 1:30pm

10 of 12 places taken · 2 left

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Name	Contact	Status	Added	How
Ada Fletcher	ada.fletcher@example.com	Has a place	6 Jul	web
Brian Mackie	brian.mackie@example.com	Has a place	7 Jul	web
Catriona Doyle	catriona.doyle@example.com	Has a place	8 Jul	web
Dev Anand	dev.anand@example.com	Has a place	9 Jul	web
Elspeth Reid	elspeth.reid@example.com	Has a place	10 Jul	web
Farida Hassan	farida.hassan@example.com	Has a place	11 Jul	web
Gordon Bruce	gordon.bruce@example.com	Has a place	12 Jul	web
Hanna Novak	hanna.novak@example.com	Has a place	13 Jul	web
Iain Sutherland	iain.sutherland@example.com	Has a place	14 Jul	web
Joyce Wanjiru	joyce.wanjiru@example.com	Has a place	15 Jul	web

Duncan Place Community Choir — Tuesdays, 7:00 – 8:45pm

6 of 26 places taken · 20 left

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Name	Contact	Status	Added	How
Oliver Strachan	oliver.strachan@example.com	Enrolled · paid	10 Jul	web
Peggy Muirhead	peggy.muirhead@example.com	Enrolled · paid	11 Jul	web
Quentin Ross	quentin.ross@example.com	Enrolled · paid	12 Jul	web
Rosa Alvarez	rosa.alvarez@example.com	Enrolled · paid	13 Jul	web
Stuart Begg	stuart.begg@example.com	Enrolled · paid	14 Jul	web
Tam Wilson	tam.wilson@example.com	Enrolled · paid	15 Jul	web

Laughter for Health and Happiness — Thursdays, 11:00am – 12:00pm

14 of 15 places taken · 1 left

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Name	Contact	Status	Added	How
Agnes Whyte	agnes.whyte@example.com	Has a place	3 Jul	web
Bogdan Iliescu	bogdan.iliescu@example.com	Has a place	4 Jul	web
Carol Dunn	carol.dunn@example.com	Has a place	5 Jul	web
Derek Muir	derek.muir@example.com	Has a place	6 Jul	web
Efua Mensah	efua.mensah@example.com	Has a place	7 Jul	web
Frankie Doran	frankie.doran@example.com	Has a place	8 Jul	web
Grace Lennon	grace.lennon@example.com	Has a place	9 Jul	web
Hamish Bell	hamish.bell@example.com	Has a place	10 Jul	web
Ingrid Olsen	ingrid.olsen@example.com	Has a place	11 Jul	web
Jack Torrance	jack.torrance@example.com	Has a place	12 Jul	web
Kirsty Adams	kirsty.adams@example.com	Has a place	13 Jul	web
Leo Marchetti	leo.marchetti@example.com	Has a place	14 Jul	web
Maggie Rennie	maggie.rennie@example.com	Has a place	15 Jul	web
Nadia Rahman	nadia.rahman@example.com	Has a place	16 Jul	web

Tai Chi — Advanced — Thursdays, 9:15 – 10:15am

12 of 14 places taken · 2 left

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Name	Contact	Status	Added	How
Aileen Brodie	aileen.brodie@example.com	Enrolled · paid	5 Jul	web
Bashir Osman	bashir.osman@example.com	Enrolled · paid	6 Jul	web
Corinne Vidal	corinne.vidal@example.com	Enrolled · paid	7 Jul	web
Duncan Petrie	duncan.petrie@example.com	Enrolled · paid	8 Jul	web
Eve Sharkey	eve.sharkey@example.com	Enrolled · paid	9 Jul	web
Fergus McColl	fergus.mccoll@example.com	Enrolled · paid	10 Jul	web
Gwen Prosser	gwen.prosser@example.com	Enrolled · paid	11 Jul	web
Harriet Speirs	harriet.speirs@example.com	Enrolled · paid	12 Jul	web
Ivan Kovacs	ivan.kovacs@example.com	Enrolled · paid	13 Jul	web
Jean Findlay	jean.findlay@example.com	Enrolled · paid	14 Jul	web
Kofi Boateng	kofi.boateng@example.com	Enrolled · paid	15 Jul	web
Lena Wojcik	lena.wojcik@example.com	Enrolled · paid	16 Jul	web

Tai Chi — Beginner friendly — Thursdays, 8:00 – 8:50pm

0 of 14 places taken · 14 left

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Name	Contact	Status	Added	How
Nobody on this list yet — capacity 14.

Tai Chi — Intermediate/Advanced — Thursdays, 7:00 – 7:50pm

0 of 14 places taken · 14 left

Export CSV Public page

Name	Contact	Status	Added	How
Nobody on this list yet — capacity 14.

Emails the system sent

Nothing is actually delivered in the demo. In the live system these go out through Resend within seconds of each action.

No emails yet. Book a place, or cancel one, and they’ll appear here.

What’s changed — and why

Design notes on the classes staff view

1This is what the events@ inbox turns into

One current list per class, instead of a register assembled from emails, a spreadsheet and whoever remembers what. The question staff actually have on a Monday morning — who is coming to Chair Yoga? — stops being a research task.

2The waiting list is numbered, and it moves by itself

Remove somebody with a place and the person at the top of the queue is promoted and emailed automatically — at any hour, without anyone checking. Today that is “please email events@duncanplace.org to be added to the waiting list”, in your own words, on your own site.

3A queue that is ambiguous is not a queue

We raced eight people at one free place. The first version handed out positions 1, 2, 3, 4, 5, 5, 7 — two people told they were fifth, nobody sixth. Fixed before it ever ran. Worth saying because that is exactly the mistake a hand-kept list makes quietly, and nobody ever finds out.

4Phone and walk-in sit in the same list

The How column records where each person came from. Someone who rings up is added in seconds and appears in the same register as someone who booked at 11pm — because a register with a hole in it does not get trusted, and an untrusted register grows a parallel one in somebody’s notebook.

5Prepaid blocks stop being chased

Tai Chi and the Choir show as Enrolled · paid the moment someone books, because the payment happens with the enrolment. Your Choir page currently says “£45, to be paid in advance… first come – first served” — a sentence that describes a job someone does by hand.

6Removing someone is a cancellation, not a delete

The place goes back to the class, the waiting list moves up, and the people affected are emailed. Nothing quietly disappears — which matters when the register is also the thing you would reach for if anyone ever asked what happened.

7Every email the system would have sent

Confirmations, waiting-list joins, promotions, cancellations — logged with their exact wording, so you can read what actually reaches a participant before agreeing to it. Nothing is delivered in the demo; live, these go out within seconds.

8The capacities are our guess, and need your number

Your pages say “spaces are limited” and never say how many. The demo assumes 12 for Chair Yoga, 15 for Laughter, 26 for the Choir — plausible, and stated openly here rather than presented as fact. One answer from staff replaces all three.

9Everyone on this page is invented

Fictional participants, addresses on example.com — a domain reserved so it can never reach a real inbox. Real names go in only after the privacy notice, retention schedule and processor agreement, and after staff sign-in replaces the open door this demo has while it holds nothing real.

Prepared for Duncan Place by Michal Szyszka · every figure quoted here comes from duncanplace.org, your Terms of Let or your OSCR accounts